The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room I stayed in was remarkably spacious, accommodating all my luggage with ease, which made my experience truly relaxing.” view full review
Refreshing Retreat
“The bathroom was beautifully refurbished, offering a tranquil escape with modern fixtures that made my stay feel luxurious.” view full review
Delicious Breakfast
“The breakfast offered a good variety, and while the team could improve, their politeness and eagerness to please were commendable.” view full review
Excellent Management
“Mr. Alejandro's proactive approach to resolving issues ensured I received great service throughout my stay, making everything feel seamless.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Separate tub and shower
Washing machine
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
22-24 Basil Street,
London,
United Kingdom,
SW3 1AT,
Greater London
Map view
street view
22-24 Basil Street,
London,
United Kingdom,
SW3 1AT,
Greater London
City landmarks
Garden
Buckingham Palace
1.4
km
Park
Hyde Park
1.2
km
Museum
Victoria and Albert Museum
960 m
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.9
km
Museum
Science Museum
1.2
km
Museum
The British Museum
3.2
km
Museum
Natural History Museum
1.8
km
Square
Trafalgar Square
2.5
km
Church
Westminster Abbey
2.4
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.6
km
Museum
National Gallery
2.5
km
Museum
Apsley House
800 m
Park
Kensington Gardens
1.9
km
Clive Steps
Churchill War Rooms
2.3
km
Oxford Street
Oxford Street
2.0
km
Square
Piccadilly Circus
2.2
km
Great Central House
Marylebone
2.3
km
Event hall
Royal Albert Hall
1.4
km
1 Apsley Way Piccadilly
Wellington Arch
1.1
km
Gallery
Wallace Collection
2.0
km
Palace
St James's Park
2.3
km
Monument
The Albert Memorial
1.4
km
Marylebone Rd
Madame Tussauds London
2.6
km
Public Building
Houses of Parliament
2.6
km
Palace
Kensington Palace
2.8
km
Gallery
The Queen's Gallery
1.8
km
Gallery
Saatchi Gallery
1.2
km
Church
Westminster
2.2
km
Nearby
87-135 Brompton Rd
Harrods
230 m
Restaurants
The Restaurant at The Capital
10 m
22-24 Basil Street Knightsbridge
Zuma London
370 m
5 Raphael Street Knightsbridge
Afternoon Tea at The Capital Hotel
10 m
22-24 Basil Street Knightsbridge
Gran Caffe
70 m
32-34 Hans Crescent Knightsbridge
Perrier - Jouet Champagne Terrace
130 m
87-135 Brompton Road Fourth Floor
17 On Sloane
70 m
Car Park 28 Pavilion Road
Caffe Concerto
220 m
152 Brompton Road Knightsbridge
Mango Tree
140 m
87-135 Brompton Road Ground Floor
The Urban Retreat Cafe
130 m
87-135 Brompton Road Harrods
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Great Location
Exceptional Service
Room Renovation Needed
Inconsistent Dining Experience
8.4/10
Great
Rooms
8.0
Location
9.5
Service
8.6
Dining
7.9
Guest reviews
8.4/10
based on 8 reviews
4.5/5
based on 1559 reviews
8.6
8.6/10 based on 1229 reviews
#81 of 1,208 hotels in London based on Tripadvisor
Katie
United States,
May
2024
8.2/10
The hotel offers comfortable rooms that could use some renovation but still provide a cozy stay. The service is exceptional, with staff going above and beyond to ensure a pleasant stay. The unbeatable location near Harrods and in Knightsbridge makes exploring the area a breeze. The dining experience may vary but overall satisfactory. The facilities are sufficient and meet basic needs.
Rooms
7.0
The rooms are comfortable, albeit in need of renovation. Housekeeping is acceptable, and the overall ambiance is pleasant.
Service
9.0
The service at this hotel is truly exceptional, surpassing any other hotel experience I've had. The staff is charming, professional, and excels in hospitality.
Location
10.0
You can't beat the location being just steps away from Harrods and the subway in Knightsbridge. It's a peaceful spot even though it's centrally located.
Dining
7.0
The dining experience here can be hit or miss, but overall, it provides decent options. The prices may vary, but the quality is generally good.
Facilities
8.0
The hotel offers essential facilities that cater to basic needs for a comfortable stay.
Great Location
Room Renovation Needed
Theodore
United Kingdom,
March
2024
8.0/10
The hotel has a homey feel and had everything needed for a great stay. The rooms, while rather small, are understandable given the location, age, and standing. However, the superior room was uncomfortably hot, impacting our sleep despite reporting the issue.
Rooms
7.0
The rooms were homey and had everything I needed for a great stay, but the superior room was very uncomfortably hot, impacting our sleep.
Service
8.0
The staff were very helpful and friendly, making our stay accommodating despite minor delays with dinner service.
Location
9.0
The location couldn't be better – around the corner from Harrod's and within a short walk to outstanding shopping and dining establishments in Kensington and Chelsea.
Dining
8.0
The dining experience was good with tasty and good quality produce but exceeded our expectations. However, the range may not suit budget-conscious guests.
Facilities
8.0
The hotel's facilities cater to various needs, from room service to car hire, making the stay convenient.
Great location
Uncomfortably hot room
Dean
United Kingdom,
December
2023
8.6/10
As a loyal customer with a lovely view of the classic double room, I found the hotel to be clean, very comfortable, and very quiet, making it exceptional value for money. However, I was disappointed that there was no complementary water provided.
Rooms
8.0
The room was clean, very comfortable, and very quiet.
Service
9.0
The staff at The Capital are professionals and very friendly, making me feel welcomed as an old friend.
Location
9.0
The location of the hotel is excellent, situated conveniently between Harvey Nichols and Harrods, with easy access to the Underground at Knightsbridge tube station.
Dining
8.0
I enjoyed dining at Outlaws with high-quality meals, and having breakfast in the room overlooking London and the Thames was a relaxing experience.
Facilities
9.0
The hotel offers various services including room service, car hire, dry cleaning, housekeeping, laundry, welcome drink, and tours/ticket assistance.
Paul
United Kingdom,
October
2023
8.2/10
The hotel offers a classic double room with a lovely view. Initially, we encountered a broken item on our first night, but the staff promptly went out of their way to meet my needs, which was much appreciated. The location is central, within the high-end shopping precincts of London, but lacks a variety of good pubs or restaurants nearby. Dining at the Sky Garden overlooking all of London and the Thames was delightful, even though the prices felt a bit steep for the area. The hotel has impressive facilities, catering to various needs, making for a comfortable stay overall.
Rooms
8.0
The classic double room with a lovely view was clean and comfortable.
Service
7.0
Location
9.0
The hotel is located in the center of high-end shopping precincts of London, near Knightsbridge tube station for easy access to the Underground.
Dining
8.0
Dining at the Sky Garden overlooking all of London and the Thames was a delightful experience, though prices felt a bit high for the area.
Facilities
9.0
The hotel offers impressive facilities that cater to various needs, enhancing the overall stay.
William
United States,
October
2023
8.6/10
I had a fantastic stay at the hotel, located in the vibrant Knightsbridge area near Hyde Park and Harrods. The rooms were spacious, comfortable, and quiet despite the busy London street outside. The location was superb for exploring the city, and the dining options were wonderful with a cozy feel. A few minor downsides included the dining being a bit pricey for those on a budget and some limitations in the facility offerings.
Rooms
9.0
The rooms were tidy, comfortable, and spacious, providing everything needed for a great stay.
Service
9.0
The staff worked hard and maintained excellent customer service. They were always helpful and welcoming.
Location
10.0
The hotel's location in Knightsbridge was fabulous, being a short walk from major attractions like Hyde Park and Harrods. It was perfect for shopping and easy access to transport connections.
Dining
8.0
The dining experience was delightful with cooked-to-order meals that included clotted cream and porridge, although slightly on the higher end in terms of pricing.
Facilities
7.0
The hotel provided a range of essential services like room service, car hire, dry cleaning, housekeeping, and laundry. However, more diverse facilities could enhance the overall guest experience.
Matt
United Kingdom,
October
2023
8.2/10
I had a mixed experience at the hotel. The rooms were excellent in terms of comfort and bedding, but being close to the housekeepers' room meant some disturbances. The service was top-notch and extremely helpful, although there was a slight issue that was quickly resolved. The location was fantastic for shopping and safety, but dining, although good, felt a bit overpriced. Overall, a comfortable stay with some minor hiccups.
Rooms
8.0
The rooms were great with incredibly comfortable beds and fabulous sheets, although they were small.
Service
9.0
The service was amazing and the staff were really helpful, ensuring our needs were met promptly.
Location
9.0
The location is excellent, just half a block from Harrods on a quiet upscale street, perfect for both shopping and safety.
Dining
7.0
The dining experience was nice but slightly overpriced for the offerings.
Facilities
8.0
The facilities were good overall, offering essential amenities for a comfortable stay.
Richard
United States,
October
2023
9.0/10
The hotel is fantastic, offering incredibly comfortable beds and fabulous sheets in a great location between Harrods, Sloane Street, and Harvey Nichols. The staff are always sweet, attentive, and welcoming, making our stay memorable. However, we experienced some noise from adjacent rooms. The breakfast options, whether Continental or English, were lovely, and the location is amazing, close to Harrods and the Outlaw Restaurant. The Picadilly Line proximity also makes it super convenient for exploring.
Rooms
9.0
The room felt luxurious with comfortable beds and high-quality sheets, providing a fantastic night's sleep.
Service
9.0
The staff were incredibly sweet, attentive, and helpful, giving us a warm welcome after our long drive. They made sure we felt well taken care of throughout our stay.
Location
10.0
The hotel's location is amazing, between Harrods, Sloane Street, and Harvey Nichols, making it convenient for shopping and exploring the area. The proximity to the Outlaw Restaurant and tube stations adds to the convenience.
Dining
8.0
We enjoyed a delightful breakfast experience, whether choosing the Continental or English option. The local fruits were a nice touch, making our mornings relaxing and enjoyable.
Facilities
9.0
The hotel offered great facilities that enhanced our stay, from the relaxing rooms to the fantastic dining options, ensuring we had everything we needed for a memorable trip.
William
United Kingdom,
April
2023
9.0/10
My stay at the hotel was fantastic! The room, service, and location were all top-notch, although the separate building for the room was a bit unexpected. The staff was amazing, especially Stephanie, Graham, and Matthew; they made my experience truly special. The hotel's prime location near Harrods and Kensington and Chelsea's attractions couldn't have been more convenient for exploring London.
Rooms
8.0
The room was cozy and clean, and I loved the thoughtful gesture of the birthday card and balloons. However, being in a separate building was a bit different from what I expected.
Service
9.0
The service was exceptional! Every staff member, from the breakfast crew to room service, was sincere, gracious, and always ready to assist. They really made me feel like a valued guest.
Location
10.0
I couldn't have asked for a better location! Right near Harrods, the hotel made it so easy to explore the best of Kensington and Chelsea on foot.
Dining
9.0
The dining experience was excellent, especially the morning breakfast. It had a good variety of choices that set a positive tone for the day.
Facilities
9.0
The facilities were great, offering everything I needed for a comfortable stay. I enjoyed the amenities and the overall atmosphere of the hotel.
The Great Western Hotel
Hotel El Palace Barcelona
Hilton Frankfurt City Centre
Sheraton Paris Charles De Gaulle Airport Hotel
Clandeboye Lodge Hotel
Holiday Inn London Kensington Forum, An Ihg Hotel
Allison House 17
Angus Hotel
Fisherman'S Haunt Hotel
The New Brighton Hotel
Hilton Garden Inn Bucharest Old Town